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Welcome to Lotus365 India, your go-to platform for betting services on various sports events and activities. To ensure a smooth and enjoyable experience, please carefully read and understand the following terms and conditions before using our services.
1. Acceptance of Terms:
By accessing or using our platform, you confirm that you have read, understood, and agreed to comply with these terms and conditions, along with our privacy policy and any other applicable policies on our website.
2. Eligibility:
2.1. Age Requirement: You must be at least 18 years old or of legal age in your jurisdiction to use our services. We reserve the right to request proof of age and suspend your account until age verification is completed.
2.2. Compliance with Local Laws: You are responsible for ensuring that using our services is legal and in compliance with all relevant laws and regulations of your jurisdiction.
3. Account Registration and Verification:
3.1. Creating an Account: To access our services, you are required to create an account. During the registration process, please provide accurate and up-to-date information.
3.2. Identity Verification: We may request additional documents, such as IDs or utility bills, to verify your identity. Failure to complete the verification process may result in the suspension of your account.
4. Deposits and Withdrawals:
4.1. Available Methods: We offer various secure deposit and withdrawal methods, including credit/debit cards, bank transfers, e-wallets, and prepaid cards.
4.2. Transaction Limits: Specific minimum and maximum limits may apply to deposits and withdrawals, depending on the chosen method and your account status.
4.3. Transaction Fees: Please be aware that certain transactions may be subject to fees. Any applicable fees will be communicated to you before completing the transaction.
5. Betting Rules and Conduct:
5.1. Bet Placement: Familiarize yourself with our comprehensive rules regarding bet types, odds, and settlement procedures before placing a bet.
5.2. Bet Limits: We have specific limits in place for wagering amounts, which may vary depending on the bet type, event, or market.
5.3. Prohibited Activities: Engaging in fraudulent activities or violating our rules and regulations will result in the immediate suspension or termination of your account.
6. Responsible Gambling:
6.1. Self-Exclusion: We provide self-exclusion options to help you maintain control over your gambling habits. You can set limits or request temporary or permanent account suspension.
6.2. Support and Resources: If you believe you have a gambling problem, we offer support resources and links to organizations that can assist you.
7. Account Security and Confidentiality:
7.1. Maintaining Account Security: It is your responsibility to keep your account login details and password secure. Notify us immediately if you suspect any unauthorized access to your account.
7.2. Personal Information: We respect your privacy and handle your personal information in accordance with our privacy policy. Please review the policy for further details.
8. Termination and Suspension:
8.1. Account Termination: We reserve the right to terminate your account for any reason, including a violation of these terms and conditions.
8.2. Account Suspension: In cases of investigation or suspected breaches of our terms, we may temporarily suspend your account.
9. Intellectual Property:
9.1. Restricted Use of Our Brand: Without our express written consent, you are not permitted to use our brand, logo, trademarks, or copyrighted materials.
9.2. Non-commercial Use of Content: You may use our website and content solely for personal, non-commercial purposes.
10. User Responsibilities:
10.1. Accurate Information: You are responsible for providing accurate and complete information during the registration process. Failure to do so may result in the suspension or termination of your account.
10.2. Account Security: Sharing your login details or using someone else’s account is strictly prohibited. You are solely responsible for the security of your account.
10.3. Notification of Changes: Promptly inform us of any changes to your contact information to ensure effective communication.
11. Betting Policies:
11.1. Odds and Payouts: We strive to provide accurate odds, but errors may occur. In such cases, we reserve the right to correct the odds and settle bets based on the accurate information.
11.2. Cancelled Events: If an event is canceled or postponed, bets associated with that event may be voided or settled based on revised odds, depending on the circumstances.
11.3. Void Bets: Bets may be voided in cases of obvious errors, technical malfunctions, or events beyond our control.
11.4. Prohibited Behavior: We do not tolerate abusive language or behavior toward our staff or other users. Accounts engaged in such activities may be suspended or terminated.
12. Dispute Resolution:
12.1. Resolving Disputes: If you have any disputes regarding a bet or any other matter, please reach out to our customer support team. We will thoroughly investigate and respond to the best of our ability.
12.2. Arbitration: In the event of unresolved disputes, both parties agree to resolve the matter through binding arbitration in accordance with the rules and regulations of the relevant jurisdiction.
13. Promotions and Bonuses:
13.1. Promotion Terms: Any promotions or bonuses offered are subject to specific terms and conditions. It is your responsibility to read and understand these terms before participating.
13.2. Proper Bonus Usage: Bonuses are intended for recreational use and may be subject to wagering requirements. Abusing bonuses or engaging in fraudulent behavior may result in the suspension of your account.
14. Amendments to Terms and Conditions:
14.1. Notification of Changes: We reserve the right to update or modify these terms and conditions at any time. Any changes will be communicated to you through appropriate channels.
14.2. Acceptance of Changes: By continuing to use our services after any amendments, you indicate your acceptance of the updated terms and conditions.
15. Termination of Services:
15.1. Termination Process: We may cease operations or terminate our services at any time, with or without notice. In such cases, we will make efforts to settle all outstanding bets and handle funds appropriately.
15.2. Limitation of Liability: We shall not be held liable to you or any third party for the termination of our services, whether due to unforeseen circumstances, maintenance, or any other reason.
16. Limitation of Liability:
16.1. Disclaimer: We provide no guarantees or warranties regarding the accuracy, reliability, or completeness of our services. You use our platform at your own risk.
16.2. Indemnification: You agree to indemnify and hold us harmless from any claims, liabilities, damages, or expenses arising from your use of our services or any violation of these terms.
17. Governing Law and Jurisdiction:
17.1. Applicable Law: These terms and conditions are governed by the laws of the jurisdiction in which our company is registered.
17.2. Dispute Resolution: Disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the relevant courts in the applicable jurisdiction.